Important Information
Policies
To help make your stay at Embassy Suites By Hilton Hotel Columbia-Greystone in Columbia as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed for smooth, full-service stays.
Check-In & Check-Out
Check-in generally begins in the afternoon, with check-out scheduled for late morning. Valid photo identification is required at arrival.
Payment & Deposits
A credit card is required at check-in to cover room charges and any incidental expenses during the stay.
Cancellation Policy
Cancellation terms vary depending on the selected rate and booking conditions. Guests should review reservation details carefully.
Pet Policy
Pet policies may apply depending on room type and availability. Guests are advised to confirm details prior to arrival.
Smoking Policy
The property maintains designated smoking restrictions, with non-smoking suites available throughout the hotel.